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What a Sales Support & BDM Admin Hire Can Do For Your Business
A Philippines-based sales support hire found through Tarino can take on the tasks below. Use this as a guide when scoping the role before your call. Many of the coordination tasks overlap with our offshore admin assistant role, and senior BDMs who also need diary and inbox support should look at the executive assistant role page.
| Task | What this looks like in practice |
|---|---|
| CRM data management | Keeping contact, company and deal records accurate and up to date in HubSpot, Salesforce or similar. Deduplicating and cleaning data regularly. |
| Pipeline management | Updating deal stages, activity notes and next steps in the CRM after each sales interaction. Flagging stale deals for BDM review. |
| Lead entry & qualification support | Entering inbound leads accurately. Researching and enriching contact records. Supporting initial qualification against agreed criteria. |
| Sales reporting | Producing pipeline reports, activity dashboards and conversion summaries for the sales team and leadership on a regular schedule. |
| List building | Building targeted prospect lists using LinkedIn Sales Navigator, Apollo or similar tools. Verifying contact details before outreach. |
| Task | What this looks like in practice |
|---|---|
| Proposal & quote preparation | Preparing proposals, quotes and pitch decks from BDM briefs and approved templates. Formatting to a professional standard. |
| Contract & agreement management | Preparing standard contracts, NDAs and engagement letters from approved templates for review. Tracking signature status and filing executed documents. |
| Meeting scheduling & prep | Booking discovery calls, demos and follow-up meetings on behalf of the BDM. Preparing agendas and background notes. |
| Post-meeting follow-up | Sending follow-up emails, materials and next-step summaries after sales meetings as directed by the BDM. |
| Tender & RFP support | Compiling tender and RFP response documents. Coordinating contributions from internal stakeholders. Managing submission deadlines. |
| Task | What this looks like in practice |
|---|---|
| Email outreach sequences | Setting up and managing outbound email sequences in HubSpot, Outreach or Lemlist. Monitoring open and reply rates. |
| LinkedIn outreach support | Drafting and sending LinkedIn connection requests and follow-up messages on behalf of the BDM. Tracking responses. |
| Referral partner coordination | Managing referral partner databases. Sending partner communications and tracking referral activity in the CRM. |
| Event & webinar coordination | Coordinating logistics for sales events, webinars and industry functions. Managing registrations and follow-up communications. |
The best BDMs and salespeople lose hours every week to tasks that don’t need them: updating CRM records, formatting proposals, chasing signatures, building lists. That time adds up fast. A dedicated sales support hire keeps the admin moving so your senior people stay focused on the conversations that close. It’s not a compromise on quality. It’s a better use of your most expensive hours.
What stays with your sales team
Pricing decisions, contract terms, and anything you promise a client stay with your BDMs. Outbound email and messaging also has rules: commercial electronic messages in Australia need to comply with the Spam Act 2003, which generally means consent, clear sender identification and a working unsubscribe. Set your hire up with approved templates, a clear consent rule for your lists, and a sign-off step for anything non-standard. This is general information only; check the ACMA’s guidance or get advice on how it applies to your outreach.
How we screen for sales support
Sales support roles need more than admin competence. They need someone who understands pipeline thinking, writes clean client-facing emails and won’t let things fall through the cracks. We typically start with 1,000+ candidates per role and screen them in stages: CV and quality screening (40% remain), video screening (20%), a practical assessment (10%), a structured interview (5%) and finalist review (2%). We look for CRM fluency, written English and the kind of proactive follow-through that keeps a sales function running without constant hand-holding. You get a shortlist of 3–4 finalists in about 2 weeks.
What it costs
You hire and pay them directly, so there’s no monthly agency margin on top of their salary. Compare a local hire, an agency and a direct offshore hire for your team in the offshore hiring cost calculator.
Tarino’s fee is one-time: $250 upfront to start the search plus $4,750 when you hire, $5,000 excl. GST in total, with the $250 credited back when you hire. There are no ongoing markups. More than 95% of our placements are still in the role at 6 months, and 6-month replacement cover applies for the same role, on the conditions in the Scope of Work and terms. See pricing for the detail.
Ready to scope the role?
If your BDM is spending more time in the CRM than in front of clients, it’s worth a conversation. Book a 30-minute call and we’ll help you define the role and find the right person.
This page is general information, not legal, tax or financial advice. Check your situation with a qualified adviser.