What a General Admin & EA Hire Can Do For Your Business

Inbox management

Monitoring and managing email inboxes. Responding to routine enquiries, forwarding to the right person, and flagging items needing attention.

Draft correspondence

Preparing emails, letters, and other written communications for review. Accurate, well-structured, and ready to send with minimal edits.

Client communication

Handling client enquiries professionally. Maintaining the firm's tone and standards across all written correspondence.

Newsletter & campaign support

Drafting and scheduling client newsletters and email campaigns via platforms like Mailchimp or ActiveCampaign.

Appointment setting

Booking and confirming client and internal meetings across time zones. Sending reminders and managing rescheduling.

Calendar management

Keeping the principal's calendar current. Flagging conflicts, communicating changes, and preventing double-bookings.

Travel coordination

Researching and booking flights, accommodation, and transfers. Preparing detailed itineraries.

Event coordination

Assisting with webinar setup, client events, and team meetings. Managing RSVPs, logistics, and post-event follow-up.

Data entry

Entering data accurately across CRM, spreadsheets, and databases. Checking for errors before saving.

CRM management

Keeping client records current. Logging interactions. Generating reports. Maintaining data quality.

File management

Maintaining an organised, consistently named digital filing system. Filing documents promptly in the correct location.

Form & document preparation

Accurately pre-filling forms, agreements, and standard documents. Sourcing required information independently.

Meeting minutes

Recording accurate and concise meeting notes. Distributing to relevant parties within an agreed timeframe.

Invoice & billing support

Preparing and sending client invoices. Tracking outstanding payments. Maintaining billing records.

Research tasks

Completing research requests efficiently and accurately. Summarising findings clearly. Flagging gaps or ambiguities for review.

Report preparation

Drafting and formatting reports, presentations, and summaries to a professional standard.

Process documentation

Capturing workflows and SOPs clearly in written or video format. Keeping documentation current as processes change.

Social media scheduling

Drafting and scheduling posts across LinkedIn, Instagram, and Facebook using tools like Buffer or Hootsuite.

Basic graphic design

Creating simple graphics, infographics, and branded assets using Canva or similar tools.