On this page8 sections
- Trend 1: Offshore Hiring Has Moved Mainstream, Including in Professional Services
- Trend 2: SMEs Are Making Their First Offshore Hire
- Trend 3: Transparency Has Become a Non-Negotiable
- Trend 4: Filipino Professionals Expect More, and That’s a Good Thing
- Trend 5: Wage Inflation Is Real, But the Numbers Still Work
- Trend 6: Compliance Is Getting More Attention, But It’s Simpler Than Agencies Make It Sound
- Trend 7: The Hiring Decision Has Moved Up the Food Chain
- What This Means for You
It’s no longer something a few early-adopter tech companies do. It’s no longer experimental. And it’s no longer just about cutting costs.
In 2026, Australian professional services firms, from brokers and accountants to planners and legal practices, are building offshore teams as a core part of how they operate. Many of the firms that worked this out two or three years ago are now running leaner, growing faster and competing at a level that would be hard on a local-only headcount.
Here’s what’s happening in the market right now, and what it means for your business.
Trend 1: Offshore Hiring Has Moved Mainstream, Including in Professional Services
According to the market data cited in our sources below, the global outsourcing market reached about $92.5 billion in 2024, and more than 90% of Fortune 500 companies use some form of outsourcing. The Philippines alone hires around 1.9 million workers serving international clients, with industry projections of 2.5 million by 2028.
Industry estimates put Australia among the largest markets for Philippine outsourcing after North America, at around 12% of Philippine BPO client revenue. This isn’t a niche play. It’s a mainstream hiring channel that Australian businesses of every size now use.
What’s changed recently is the type of role being hired offshore. Two or three years ago, most Australian firms hiring offshore were bringing on virtual assistants and basic admin support. In 2026, that has expanded significantly:
Mortgage brokers are hiring loans processors, settlement officers and compliance admins
Accounting firms are bringing on bookkeepers, AP/AR specialists and junior accountants
Financial planning practices are offshoring paraplanning and SOA prep
Legal firms are using offshore staff for file management, correspondence and billing
These aren’t side tasks. They’re core to how the business runs. The firms treating offshore talent as considered hires, not just cheap labour, are the ones getting the best results.
Trend 2: SMEs Are Making Their First Offshore Hire
This was mostly an enterprise play five years ago. Not any more.
Businesses with as few as five to ten staff are now making their first offshore hire. The barriers have dropped: cross-border payroll and employer of record platforms have made compliant arrangements easier to set up, communication tools make the small time difference largely irrelevant, and the talent pool is more accessible than ever.
For Australian professional services firms, the trigger is usually the same: the business owner is drowning in admin, can’t justify an $80,000 local hire to fix it, and eventually gets referred to someone who’s already done it.
The first hire is usually a loans processor, a bookkeeper or an admin assistant. Within twelve months, many of those businesses have hired a second.
For most SMEs in 2026, the question isn’t whether to hire offshore. It’s when to start and how to do it without getting burned.
Trend 3: Transparency Has Become a Non-Negotiable
This is where the industry is splitting.
Traditional offshore agencies operate on a margin model. You pay a monthly rate, they pay the staff member less and keep the difference for as long as the arrangement runs. The staff member may not know what you’re paying. You may not know what the actual markup is. Some agencies add a markup of well over half the salary, every month. Others publish their fees: one large Australian agency lists A$1,099 per person per month plus A$1,200 per hire, about A$13,188 a year, which is clearer but still ongoing.
In 2026, businesses are catching on. They’re asking what they’re paying for. They want to see the salary. They want to own the hire.
The shift toward direct hire models reflects this. Businesses are moving away from arrangements where an intermediary sits permanently in the middle, taking a cut every month, toward models where they hire the person directly, pay a fair market rate, and that’s it.
The boutique offshore recruitment firms that have grown in the last two years mostly run some version of this model. It’s not a coincidence. It’s the market moving away from the old way of doing it.
At Tarino, the model is one fee per hire, $5,000 excl. GST: $250 upfront, credited back when you hire, and $4,750 on hire. The hire is yours. No ongoing markup. No monthly retainer. You hold the relationship and engage the person directly from day one. See pricing.
Trend 4: Filipino Professionals Expect More, and That’s a Good Thing
The talent market in the Philippines has matured.
The Philippines ranked second in Asia on the 2025 EF English Proficiency Index. The BPO and remote work industry has operated at scale for two decades. Filipino professionals working for international companies are experienced, often degree-qualified and increasingly selective about who they work for.
In practice, the best candidates are comparing several opportunities. They look at how the role is structured, what growth looks like, whether the employer communicates clearly, and whether they’ll be treated as a team member or a transaction.
The businesses that treat offshore hires with the same respect they’d give a local employee, with clear onboarding, regular check-ins and real investment in the person, keep their staff and build strong offshore teams. The businesses that cut corners on culture because “they’re just an offshore person” often lose their hire within twelve months and wonder why offshore hiring doesn’t work. For Tarino placements, more than 95% are still in the role at 6 months.
Talent quality has risen. So have talent expectations. That’s the trade, and it’s worth it.
Trend 5: Wage Inflation Is Real, But the Numbers Still Work
Filipino salaries for remote workers have been rising. That’s not a secret.
Annual wage increases of around 5–7% reflect demand: more international companies are competing for the same pool of skilled professionals. Entry-level roles that were around $800–$1,000/month two years ago are now typically around $1,200–$1,400/month. Statutory minimums are rising too; see our Philippines minimum wage guide.
For firms that did their research, this isn’t a surprise. It also doesn’t change the basic maths.
An accountant in Sydney typically costs around $115,000 a year plus super, leave loading and payroll tax. A qualified Filipino accountant typically costs around $21,600/year at $1,800/month. Even if Filipino salaries rose 7% a year for the next five years, on these estimates you’d still be saving more than $80,000/year per hire by year five.
The cost argument has softened slightly. The case for offshore hiring hasn’t.
Trend 6: Compliance Is Getting More Attention, But It’s Simpler Than Agencies Make It Sound
Cross-border compliance is a real consideration. The Philippines has its own employer contribution requirements (SSS, PhilHealth, Pag-IBIG), and Australian businesses need to understand how to structure the working relationship correctly. What follows is general guidance on what other firms do, not legal or tax advice.
The short version: there are two main ways to structure it. The first is through a local employer of record (EOR) service, which handles payroll and statutory contributions in the Philippines for you. This works, but it typically adds around $200–$300 AUD per month per hire as an ongoing cost.
Many Australian firms instead engage the worker as an independent contractor with a proper independent contractor agreement (ICA) in place. It’s simpler, usually cheaper and gives both sides more flexibility. The key is making sure the agreement and the day-to-day working relationship truly reflect an independent engagement, so have it reviewed by your own adviser.
For businesses that want a full employment structure, an EOR is usually the simplest path. Several widely used platforms offer this, and many small and medium Australian firms find it straightforward to set up.
What you don’t need is an agency telling you compliance is so complicated that you must pay a permanent management fee to deal with it. The compliance side is real and worth taking seriously. It’s also manageable with the right platform or the right legal structure.
Tarino recruits; we don’t hire your staff, run payroll or give legal advice. We can share general guidance on how other clients have set up ICA and EOR arrangements, so you go into your adviser conversation knowing the questions to ask. You then engage and pay your hire directly. Our article on hiring offshore talent compliantly covers the main considerations.
Trend 7: The Hiring Decision Has Moved Up the Food Chain
Two or three years ago, offshore hiring was a tactical call, usually made by an ops manager or HR lead. In 2026, it’s a founder or CEO decision.
The reason is scale. An offshore hire isn’t just a cost play any more. It’s a question of what the business is capable of. A broker who adds a loans processor and a client comms admin offshore can significantly lift processing capacity without doubling their cost base. That changes what’s possible in loan volume, service quality and growth.
When founders frame it that way, not “how do I cut admin costs” but “how do I build a team that lets me operate at the next level”, the offshore hiring decision becomes much clearer.
Many of the businesses doing well in Australian professional services in 2026 have worked this out. Their founders spend more time on relationships, strategy and revenue. The work that doesn’t need them is handled by capable, well-paid Filipino professionals.
What This Means for You
If you’re a mortgage broker, accountant, planner or running any professional services firm in Australia and you don’t have an offshore hire yet, you’re at a decision point.
The market has matured. The talent is stronger than it’s ever been. The tools to manage cross-border work are simple and cheap. And on typical estimates, the cost difference between hiring locally and hiring offshore is still, in most cases, more than $50,000 per hire per year. Run your own figures in the cost calculator.
The firms that start now will have a 12–24 month head start on the firms that wait.
The remaining question is whether you do it through an agency that takes a cut every month, or whether you hire directly, pay the person fairly and own the relationship from day one.
That’s what Tarino is for. We start with 1,000+ candidates per role and send you a shortlist of 3–4, typically within about 2 weeks, with 6-month replacement cover for the same role under the conditions in your Scope of Work.
Ready to make your first offshore hire? Book a 30-minute call or read how it works. One fee per hire. You own the hire.
Sources: Global outsourcing market data from GlobalStaffNetwork (2026). Philippines IT-BPM industry data from IBPAP. EF English Proficiency Index 2025. Australian BPO market share from industry estimates. Salary and cost figures are typical estimates.
This page is general information, not legal, tax or financial advice. Check your situation with a qualified adviser.